Terms of Service

Welcome to Abu Taw Haa Adnan. By accessing or using our Facebook Pages, applications, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Facebook Pages and services, you agree to these Terms of Service and our Privacy Policy. These Terms apply to all visitors and users of our Services.

2. Description of Service

We provide automated customer service through Facebook Messenger using artificial intelligence technology. Our Services include:

• Automated responses to your messages using AI
• Human escalation when needed
• Information about our products, services, and activities
• Customer support for our pages

3. User Conduct

You agree not to:

• Send spam, abusive, threatening, or illegal content
• Attempt to manipulate, abuse, or exploit the AI system
• Violate Facebook's Terms of Service or Community Standards
• Impersonate others or misrepresent your identity
• Send harmful files, malware, or viruses
• Attempt to gain unauthorized access to our systems
• Use the Services for any unlawful purpose

4. AI-Generated Responses

Our responses are generated by artificial intelligence and may not always be accurate, complete, or up-to-date. For critical matters — including legal, medical, financial, or emergency situations — please contact us directly or consult a qualified professional.

We are not responsible for any decisions made based on AI-generated responses.

5. Limitation of Liability

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The Services will be uninterrupted or error-free
• The AI responses will be accurate or reliable
• Any errors will be corrected

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services.

6. Intellectual Property

All content on our Facebook Pages — including text, images, logos, and code — is the property of Abu Taw Haa Adnan or its licensors and is protected by copyright and other intellectual property laws.

7. Termination

We reserve the right to suspend or terminate your access to our Services at any time, without notice, if you violate these Terms or for any other reason at our sole discretion.

8. Governing Law

These Terms are governed by the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of Bangladesh.

9. Changes to Terms

We may update these Terms from time to time. Your continued use of our Services after any changes constitutes your acceptance of the new Terms. We will post the updated version on this page with a new "Last Updated" date.

10. Contact