Privacy Policy

This Privacy Policy describes how Abu Taw Haa Adnan ("we," "us," or "our") collects, uses, and shares information when you interact with our Facebook Pages, applications, and services (collectively, the "Services").

1. Information We Collect

1.1 Information from Facebook/Meta

When you interact with our Facebook Pages, we may receive the following information from Meta Platforms, Inc. through the Facebook Messenger Platform:

• Public Profile Information: Your name, profile picture, and Page-scoped ID (PSID)
• Message Content: Text messages, attachments, and other content you send to our Pages
• Interaction Data: Timestamps, message delivery status, and read receipts
• Locale Information: Your language and region settings

1.2 Information We Do NOT Collect

• We do not collect your password or login credentials
• We do not access your private Facebook data
• We do not collect payment information through Messenger
• We do not track your activity on other websites

2. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your messages and inquiries
• AI-Powered Responses: To generate automated responses using artificial intelligence services
• Service Improvement: To improve our customer service and response quality
• Analytics: To understand usage patterns and improve our Services
• Compliance: To comply with legal obligations and platform policies

3. AI Services and Third-Party Processing

Our Services use artificial intelligence to generate automated responses. When you send a message, it may be processed by:

• Google Gemini (Privacy Policy)
• Groq (Privacy Policy)
• OpenAI (Privacy Policy)

These services process message content to generate AI responses. They are contractually obligated to protect your information.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Meta Platforms: As required for the Messenger Platform to function
• AI Service Providers: For response generation (as described above)
• Legal Authorities: When required by law or to protect rights and safety

5. Data Retention

We retain conversation data for as long as necessary to provide our Services, typically for up to 12 months. You may request deletion of your data at any time by contacting us (see Section 9).

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• HTTPS encryption for all data transmission
• Secure storage of API credentials
• Regular security updates
• Access controls for our team members

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("Right to be Forgotten")
• Objection: Object to processing of your data
• Portability: Request transfer of your data

To exercise any of these rights, please contact us (see Section 9).

8. Facebook Platform Compliance

Our Services operate in compliance with:

• Meta Platform Terms
• Meta Developer Policies
• Meta Privacy Policy

You can review and manage your Facebook privacy settings at any time through your Facebook account settings.

9. Contact Us

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.